Shipping policy
Thank you for choosing Aloha Glamour. Our shipping policy is designed to ensure a smooth transaction and delivery experience. Please review the following terms:
Shipping Schedule:
We ship orders on Mondays, Wednesdays, and Fridays, striving for the fastest delivery so you can enjoy our products without delay.
Order Cancellations:
• Orders can be canceled within 24 hours for a full refund.
• Cancellations after receiving a shipment notification will require you to return the item at your expense. A store credit will be issued once we receive and process the returned item.
Shipping Costs and Delivery Times:
• Shipping charges are calculated based on order weight and destination, presented at checkout.
• Domestic deliveries generally arrive within 3-7 business days post-shipment. International delivery times can vary and may take 7-21 business days, subject to customs and local delivery practices.
International Orders:
Customers are responsible for customs duties and taxes. International shipping times can significantly vary due to local customs processes.
Tracking and Shipping Liability:
• You will receive a tracking number via email once your order ships, allowing you to monitor its journey.
• Once the package is in the hands of the shipping agency, Aloha Glamour is not liable for lost, damaged, or stolen items. However, we are committed to assisting you with filing a claim with the shipping agency if any issues arise during transit.
Return Shipping:
For returns, the customer bears the shipping costs unless the item is incorrect or defective. Please contact us for guidance on processing a return.
Policy Updates:
This shipping policy is subject to change. We encourage regular review to stay informed of any adjustments.
Need Help?
Our customer service team is here to answer any questions or address concerns regarding our shipping practices or your order.
Thank you for shopping with Aloha Glamour, where your satisfaction is our priority.